Privacy policy

Privacy Policy – Chevalliére

 

Last Updated: 01.04.2026

At Chevalliére, your privacy and trust are our top priorities. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or purchase our products.

 

1. Information We Collect

 

We may collect the following information:

 

Personal Information:

• Name, email address, phone number
• Shipping and billing addresses
• Payment information (processed securely via Shopify)

 

Usage Information:

•  Device type, browser, IP address
• Pages visited, products viewed, shopping behavior

 

Marketing & Communication Preferences:

• Newsletter subscriptions
• Email marketing interactions

 

2. How We Use Your Information

We use your information to:

• Process orders, payments, and shipping
• Communicate about your order, account, or promotions (if opted-in)
• Improve our website, products, and services
• Comply with legal obligations

 

Premium Brand Promise:

Your personal data is handled with care and only used to enhance your Chevalliére experience.

 

3. Third-Party Services

 

We may share your data with trusted service providers to operate our store:

• Shopify: securely stores checkout and payment information
• Shipping carriers: to deliver your order
• Marketing platforms: only if you’ve opted in for newsletters

 

We never sell your personal information.

4. Cookies & Tracking

 

Our website uses cookies and similar technologies to:

• Improve site functionality and performance
• Analyze traffic and usage patterns
• Provide personalized marketing

Cookie Management:

• You can manage or disable cookies via your browser settings.
• Shopify provides a built-in cookie consent banner for convenience.

5. Marketing Communications

 

• Marketing emails are only sent if you have opted in.
• You can unsubscribe at any time via the link in the footer of any email we send.

6. Your Rights (EU GDPR)

 

If you reside in the EU, you have the right to:

• Access your personal data
• Correct or update your information
• Delete your personal data
• Withdraw consent for marketing at any time
• Request data portability

To exercise any rights, contact us at support@chevalliere.com.

 

7. Data Security

 

We implement strict security measures to protect your data, including SSL encryption and secure storage through Shopify and other trusted providers.

 

8. Data Retention

 

We retain your personal data only as long as necessary to:

• Process your orders (typically up to 3 years for accounting and legal compliance)
• Provide ongoing customer service
• Comply with legal obligations

9. International Customers

 

If you are located outside the EU, your data will be processed in accordance with local laws and may be transferred to servers in other countries securely.

 

10. Links to Other Policies

 

For additional information about our services and how we handle orders and returns, please see:

• Terms of Service
• Refund & Return Policy
• Shipping Policy

 

11. Changes to This Privacy Policy

 

We may update this Privacy Policy occasionally. Updates take effect immediately upon posting on our website. Continued use of Chevalliére indicates acceptance of any changes.

 

12. Contact Us

 

For any privacy-related questions or requests, contact:

Email: support@chevalliere.com

Business Name: Chevalliére